Webinar: "Ready to Use Cloud Master Agreement for SLAs" | Cloud industry forum


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Webinar: "Ready to Use Cloud Master Agreement for SLAs"

  • Date: 27th May, 2016
  • Time: 10am BST / 11am CET

As part of our work in supporting best practice development, CIF is a consortium member of an EU funded project called SLALOM. This project aims at delivering legal model terms and technical model specifications for cloud SLAs to improve current practice in the industry and support development of cloud computing metrics

This webinar focuses on the output of the SLALOM legal track and launches the model legal terms for cloud services agreements which have been developed by the SLALOM consortium and are now generally available. This follows an extensive public consultation earlier this year, which sought the views of both cloud adopters and cloud providers on their priorities when contracting cloud services.

The proposed terms and specifications are easy to use and can be adjusted to the stakeholders’ needs.  Whether you are a service user tasked with defining SLAs to specify requirements or a Service provider charged with delivering great customer support, SLALOM can provide practical, usable outputs to incorporate into your service agreements.