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Dream partner: What end users need most from their channel cloud providers

Cloud Industry Forum member, OVH Cloud have worked with Channel Reseller News (CRN) in the UK to produce a whitepaper to understand the needs of mid-market and enterprise end-users and what they want in channel cloud providers.

Built on dedicated end user research, the whitepaper explores what end customer IT leaders need from their channel partners. For some, it is the ability to meet bespoke needs quickly and transparently; for others, the focus is on the provision of a reversible and interoperable open cloud or having the localisation options required to assuage data sovereignty concerns.

Here is a short preview of the key findings:

  • The proportion of organisations who have placed more than half of their data in the cloud is expected to double within two years – from 32% today to 64% in 2023.
  • The most widely expected benefits of cloud migration were greater scalability, business agility and easier remote working.
  • The main challenges that enterprises face deploying cloud infrastructure were cost, security/compliance, and integration.

The research aims to help resellers understand what customers need most from their channel partners and create a framework to build differentiated cloud solutions.

The full report is available to download here

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