The results of this survey show that interest in the use of SaaS applications among organisations in Germany and the UK is increasing; with flexibility, access by mobile devices and always-on availability being the primary drivers. However, security is still seen as the greatest inhibitor, including the need to protect data from being accessed inappropriately. Identity and access management technologies play a key role in authenticating users according to the rights that they have been granted. Today, there are relatively new breeds of identity management services that extend identity and access management capabilities to externally provisioned applications as well as catering to the needs of both mobile and external users, such as customer and business partners. Such services provide an efficient means of assuaging some of the prime security concerns that organisations have in subscribing to SaaS services.